Frequently Asked Questions

The minimum age limit to rent a car is 21 years old according to the Greek traffic law.
The only necessary documents are a valid driving license and a valid passport or ID card, then our staff need about 2-3 minutes to prepare the rest documentation for you.

Apex Car Rental credit card is not necessary to hire a car. You can pay by cash upon your arrival.
Although, in case you prefer to pay by credit card you can do it through our wireless terminal system POS.

NO, we will not ask you to pay any deposit fee. You can pay at the moment that you collect your car.

Our staff will wait for you outside of the arrival’s gate, holding an Apex Car Rental sign with your full name on it.
In case of hotel delivery, our employee will wait in the reception of your hotel.

In the case that will be any flight delay, don’t worry. All of our staff are being informed during the day and will wait for you.

Apex Car Rental deliver cars anywhere in Crete, in Heraklion Airport, Chania Airport, Heraklion Port, Chania Port and in any hotel you prefer to pick up your car.

All vehicles are being delivered with an amount of petrol inside, and you need to return the same level back.

There is no limitation and no extra charge about the kilometers you drive.

The easiest way to pay is by cash, however you can pay by card through ours POS.

There is no cancellation fee for your booked car, if you inform us 48 hours in advance. 
However, it will be easier for us to know as soon as possible, so we can rebuild our reservation plan.

Apex Car Rental provide you with Premium 100% Insurance. We will not ask you to pay any extra cost in case of a damage or car accident, as long as the use of the car is according the terms and conditions. At your rental pick-up we don’t ask you any credit card deposit or no extra cost for additional insurances.